STORE POLICY
Return & Exchange Policy
At CNS, we want you to love what you wear. If something isn’t right, we’ve got you covered.
Returns & Exchanges
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We accept returns and exchanges within 7 days of delivery.
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Items must be unused, unwashed, and in original packaging with tags attached.
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Seal zip code must match the code on the tag for the return to be accepted.
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Exchanges are available for size and color changes (subject to stock availability).
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Refunds (if applicable) will be processed as store credit or to the original payment method.
Non-Returnable Items
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Final sale items, discounted products, and custom orders are non-returnable.
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Items with signs of wear, damage, missing tags, or mismatched seal zip codes won’t be accepted.
How to Request a Return or Exchange
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Email us at [your email] with your order number and reason for return/exchange.
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Once approved, you’ll receive return instructions.
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Ship the item back to us. (Return shipping costs are the customer’s responsibility unless the item is defective or incorrect.)
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After inspection, we’ll process your exchange or refund.
Damaged or Incorrect Items?
If you receive a damaged or wrong item, contact us within 48 hours of delivery with photos. We’ll make it right.
Shipping Time
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Orders will be processed and shipped within 3 to 4 business days.
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Tracking details will be shared once your order is dispatched.
For any questions, reach out to us at cultureandstyleclothing@gmail.com. We appreciate your support!